Benjamin PERRIN

Experiences

Supervised 250 FTE and 300 daily workers across 4 sites.
Key Contributions: Managed end-to-end supply chain operations, including MRP, S&OP, planning, transportation, warehousing, and distribution. Established the customer service function, launched local Heineken production, and optimized key assets (fields, RPM, raw and pack inventory). Advanced local sourcing, led logistics reorganization and cost-efficiency initiatives, and contributed to a strategic transformation project. Enabled data-driven decision-making through BI dashboards and Futurmaster.

Management: Supervised 35 FTE and 150 daily workers.
Key Contributions: Managed end-to-end supply chain operations (Customs/Import, S&OP, Planning, Customer Service, Transportation, Warehousing, Distribution) with a strong focus on digital optimization. Enhanced safety culture, developed secondary distribution, and nurtured local talent. Reduced costs through initiatives (LSP tender, local sourcing), and improved customer collaboration via RQC, LTT, consignment stock, and capability training. Introduced key digital tools: RPM app, Futurmaster, Power BI, DDE/DMS, and CustomerGauge.

Led 30 FTE - 450 customers across on-trade, off-trade, e-commerce, and export channels.
Key Contributions: Strengthened customer collaboration while leading LTT negotiations and dispute resolution. Improved key KPIs: OTIF, dispute management, CMI/VMI stock levels, cost to serve, OSA, and customer satisfaction. Redesigned POSM E2E process ( €20M), launched Salesforce CRM, and the Customer Value Pillar. Contributed to TPM and S&OP, Com'in member, initiated our first intrapreneurship program, and led a zero-bad cost project.

In charge of 14 Platforms - 350 employees - annual budget of € 60m.
Key Contributions: Directed logistics operations and performance management (safety, cost to serve, service level, inventory). Designed a 3-year strategic vision, implemented a new people organization, defined clear priorities and targets, and harmonized dashboards and reporting. Ensured compliance with safety and hygiene regulations while fostering team engagement and talent development.

Management of 2 project managers, 6 regional coordinators and 1 WMS coordinator.
Key Contributions: Led the implementation of a new network footprint, standardized processes, and deployed a WMS - increasing safety, delivering logistics and cash savings. Managed the strategic project end-to-end through business case, change, and stakeholder alignment.

Oversaw 3,000-vehicle fleet (€25M), 100 warehouses (200,000 m², €15M), and group procurement (€50M stock, €20M transport).
Key Contributions: Led network redesign and process reorganization. Provided advice and technical support to 100 sites, conducted internal/external benchmarks, and contributed to the European SAP ERP project in a multicultural context. Completed first carbon footprint assessment. Managed sales forecasting, replenishment planning (S&OP), facilities and real estate.

Member of Management team -Responsible for 8 DC - multi-site management of 100 people.
Key Contributions: Led €7M logistics budget and headed regional purchasing (€30M, 4,000 SKUs, 200 suppliers). Drove fixed cost reduction, created a 5,000 m² platform from tender to launch, integrated 4 sites and closed 2.

Head of a 3000 m² platform with a staff of 35 people.
Key Contributions: Managed €9M replenishment, 1800 sku's and daily deliveries (150 drops, 70 tons), improved tonnage per FTE, reduced obsolete stock, and ranked 3rd Best Logistics Manager France 2004.

Project Management: implementation of SAP in the group distribution subsidiaries.
Key Contributions: Preparation and validation of data recovery, Warehouse rearrangement, training and change management.

Skills

Languages: French (native), English (professional)
Tools : MS Office Suite, MS Project, ERP SAP and Dynamics NAV, knowledge of WMS Manhattan, CRM Salesforce and Futurmaster

Head of Operations – Supply Chain – Transformation